We start with a self-appraisal to make sure we've covered the bases on the technology side, including cross-browser testing to make sure anyone can view and travel through your site without seeing something weird, or not seeing something at all.
We then provide a checklist for you to check out things on your new site on our staging server. Go ahead, break it. That's the idea. We want the site humming before we make it live and you start promoting it.
Quality Assurance is just what its name implies. We make sure the quality is there, every time.